1. Dresses & rings
Standard receiving time (starts from the date when you pay successfully) = Tailoring/Processing time (around 5-15 days) + shipping time (based on shipping method you choose).
2. Other products (in-stock products)
Standard receiving time (starts from the date when you pay successfully) = Processing time (around 1-5 days) + shipping time (based on shipping method you choose).
We offer different kinds of shipping methods for you to choose.
Super Saver Shipping - lowest price or even free
Standard Shipping - the most chosen method
Expedited Shipping - choose this if you need urgently
Please check our full shipping policy at https://www.dessiny.com/pages/shipping
Our return window is 7 days. You can return or exchange for Defective, Damaged or Mis-shipped Items, Size Deviation & Color Mismatch problems, etc.
Since all dresses are made to order, so you can't return dresses for the following reasons:
1: Everything is OK but you just don't like;
2: Please understand that dresses that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged.
Please check our full return policy at https://www.dessiny.com/pages/return-policy
Please check our faq at https://www.dessiny.com/pages/faqs
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B2B ServiceDear Business Customers:
We have some wonderful news to share with you. In addition to serving individual consumers, DESSINY has a great track record working with the following types of businesses globally, and we have a high quality professional B2B service team to support you:
- Wedding Chain Stores & Boutique Wedding Stores
- Wedding Planning Companies & Independent Wedding Planners
- Wedding Rental Stores
- Wedding Wholesalers
If you would like to have an individual price quotes for bulk or have customized dresses at a discount please contact us directly.
Please contact firstname.lastname@example.org