To better communicate with you, please provide a valid email address and check emails after you have purchased for any updated information. Once you have placed your order, you will be contacted by e-mail to confirm your order.
If your billing address is a P.O. Box, then you must provide us with a physical address by email.
For APO, FPO, P.O. BOX address, we may send you email to ask for street address. If not offered in 2 days, your order may be canceled. In some situation, we may ship via post service for above addresses, but the time is not guaranteed.
1. Customized products (e.g. dresses, engraving rings)
Standard receiving time (starts from the date when you pay successfully) = Tailoring/Processing time (around 5-10 business days) + shipping time (based on shipping method you choose).
2. Other products (e.g. in-stock rings)
Standard receiving time (starts from the date when you pay successfully) = Processing time (around 1-5 business days) + shipping time (based on shipping method you choose).
We offer different kinds of shipping methods for you to choose.
Free USA Shipping - 9~18 business days - free
Super Saver Shipping - 8~15 business days - budget-friendly
Standard Shipping - 4~8 business days - the most chosen method
Expedited Shipping - 3~5 business days - choose this if you need urgently
Due to COVID19, The actual days may vary.
Our freight is based on the different destination and package weight. If you need an accurate amount, please add a product to shopping cart and then go to checkout page, then fill in your address to get a shipping estimate.
How to Track
We have partnered with a number of reputable shipping companies for the destinations we service including DHL, TNT, UPS, FedEx, USPS and so on. Whenever the order dispatches, we will send you track number so you can follow the status.
Here are the links to all the delivery companies we use so you can track your order:
International Delivery Policies (ship worldwide)
For the international order (outside USA), you are assured to enjoy a fast and professional service due to our long-term partnerships with DHL, UPS, TNT, FedEx etc., therefore, even worldwide shipping and packaging to UK, Canada, Australia, Germany, Austria, France, Italy, Spain and so on, are safe without any damage because of those well-trained stuff. But please note you may need pay for the customs fee if any occurs.
Due to COVID19, delivery may delay, this is out of our control. Please place the order much more days in advance.