Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It's always buyer's responsibilities to clear customs and pay the relevant custom duties.
We don't add taxes, VAT, or other hidden charges. You pay us exactly the price we marked on website, i.e. goods subtotal + shipping cost. In most countries, however, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes. The rules are different in every country. Unfortunately there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country.
Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out that information before you order. If you have to pay import taxes and/or additional duties and sales taxes, then you would have to pay that to the courier upon receipt of the package(s). We can't calculate this for you and there is no way to pre-pay it. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.
Please find out as much as you can about your import taxes in your own country before completing your order. If you find out information about the import tax situation in your country, and you believe there are ways to minimize the taxes you have to pay (or eliminate the taxes altogether), just tell us what you need by putting instructions (regarding labeling, packing, declarations, invoices, etc.) in the message field during checkout. We are more than happy to follow your instructions.
1. If the items are detained by customs, who is responsible for clearance of the items
If the items are detained by customs after the ship left the seller's country, then the buyer is responsible for clearance of the detained items.
2. If a very large order is delivered to my country, will customs seize my order
Yes, it is a possibility. We suggest you ask us in advance to split your orders into several smaller packages, to be shipped at different days to avoid possible seizure.
3. If custom duties incurred, who is responsible
It is the buyer's responsibility for any custom duty fee that might be charged from delivery. How the import duty will be charged depends on each country's custom policies.
4. How much will I be charged tax?
The accurate amount depends on different countries and goods. But to avoid high tax, we will declare a low value. For example, if you buy a dress for 200 USD, we may declare its value for only 70 USD. So you don't need pay to much if tax occurs. Please don't ask us to declare a too low value, because customs office may easily seize it and you will be punished and charged more for the fake declarations.
Here are some rules that we have already known:
1. If you ship to Brazil, the customs will be 100% charged for item value over 50 USD. Please offer Value Added Tax NO. (CNPJ NO. for company or CPF NO. for individual). Customers in Brazil pay for the customs or tax when you pick the package in the customs office. Visit http://www.receita.fazenda.gov.br/aduana/rts.htm for details.
2. Customs clearance need be taken by customers themselves for items shipped to Argentina. If you ship to this location, please confirm the receiver can process this.
3. If you ship to United Kingdom, the customs may be charged for item value over 15 GBP. But it is not always occurred, because customs office don't check each imported goods. You have 50% possibility not to pay for the customs. For details, please visit http://www.hmrc.gov.uk/customs/tax-and-duty.htm
4. If you ship to Finland, you may be charged customs. The tax is around 24% of the declared value. Visit http://www.dutycalculator.com/country-guides/Import-duty-taxes-when-importing-into-Finland/ for details.
5. For other countries, please visit http://www.dutycalculator.com/country-guides/ for details.
Generally our products are TAX-FREE. But you may still be charged with Imported Customs. This will be charged by your local customs office but not us. We may declare a low value to avoid high customs.
- U.S.A: Usually no tax & no customs;
- Canada: 50% of customers are charged with customs;
- UK & Ireland: No customs under 3kg via DPD (we pay for the customs with standard shipping); If you choose expedited shipping, customs will be charged;
- Australia & New Zealand: 70% no tax & no customs;
- Europe: No customs under 5kg via DHL (we pay for the customs with standard shipping); If you choose expedited shipping, customs will be charged;
- Africa: 80% of customers are charged with customs;
- Mexico & South America: 99.99% of customers are charged with customs;
- Asia: 60% of customers are charged with customs;