We are a legit brand based in China while our warehouses are in Hongkong, United States, etc. All our dresses are handmade by our own tailors. Our brand "DESSINY" is registered in United States which you can check at United States Patent and Trademark Office. The USPTO Registration Number is 5368666. Although most China & Hong Kong companies may have less reliability, but we are the one you can trust 100%.
- We support custom size & custom color. Please choose custom option before adding to cart if you need.
- Most dresses supports minor style changes, but we don't recommend. Because it may spoil the original style.
- If you wanna get better fit, you can either offer custom size or change the back style to lace-up.
- You can also message your favorite style or DIY design via Facebook to get quote.
After you place the order successfully, you will receive an email with order information.
After we shipped out your product, you will receive an email and a text message with tracking # (please make sure your phone # is correct to receive SMS).
You can also track your order on Facebook Messenger (need subscribe after you order)
How to Order
Choose a product and add to cart and then checkout with Paypal (supports major credit cards).
Click to check our "Full How to Order Guide".
Now we support online payments including Paypal which can support major credit cards and bank transfer.
Most of our dresses are made to order even if you choose standard size. So most dresses have a tailoring time. If you need urgently, please buy "rush order" service.
Total Delivery Time = Tailoring Time (5-12 business days) + Shipping Time (Based on the shipping method you choose at Checkout page)
When you choose a shipping method, there is a shipping time. Please note shipping time doesn't include the tailoring or processing time.
For accessories & other product type, please check the processing time in product pages.
We ship worldwide, but only ship to street address (physical address). Please don't offer P.O. BOX address.
Tax & Customs
Generally our products are TAX-FREE. But you may still be charged with Imported Customs. This will be charged by your local customs office but not us. If you need reduce that, please tell us and we will try our best to help you.
U.S.A: Usually no tax & no customs;
Canada: 50% of customers are charged with customs;
UK & Ireland: No customs under 3kg via DPD (we pay for the customs with standard shipping); If you choose expedited shipping, customs will be charged;
Australia & New Zealand: 70% no tax & no customs;
Europe: No customs under 5kg via Hermes/local post service (we pay for the customs with standard shipping); If you choose expedited shipping, customs will be charged;
Africa: 80% of customers are charged with customs;
Mexico & South America: 99.99% of customers are charged with customs;
Asia: 60% of customers are charged with customs;
If you need a dress very urgently, please contact us with SKU. Some dresses can be finished in 3-5 days or even less. But you may need pay extra Rush Order fee for that.
You can also directly buy our "Rush Order" service together with your dress and make note of your event date.
Our return window is 14 days. You can return or exchange for Defective, Damaged or Mis-shipped Items, Size Deviation & Color Mismatch problems, etc.
For full policy, please visit our Return Policy.
Our site data is encrypted through HTTPS. We don't save your card information. All your private information is secured.
Our site is based on UTC+8 time zone. So if the site shown time is 2022/3/2 15:00, then it is 2022/3/1 23:00 in San Francisco (PST), 2022/3/2 2:00 in New York (EST), 2022/3/2 7:00 in London. Some promotions are based on Eastern Time. We will make it clear if on sale.